REALTOR: Conflict Resolution Training
When: Monday, March 18, 2019 at 9:00 AM
Class Type: Elective
Certification: 3 Hours Continuing Education
As a REALTOR, it comes to no surprise that this industry is full of situations that can become tense on the drop of a hat. To this, we present Conflict Resolution for REALTORS!
This class will focus on maintaining self-awareness when it comes to conflict. Some of the major topics of concern will be:
- The nature of differences
- The dynamics of communication
- Is compromise the best alternative?
- The dynamics of conflict
This training will combine lecture, interactive exercises, small group work and group discussion to identify, explore and gain a new understanding of what works when people are stuck and emotional. This class will work to fill your "REALTOR Tool Belt" with all of the conflict resolution strategies you'll need to successfully maneuver this industry.
There will be a $25 fee for this class payable by RAMCO. Keep a look out for an email with a link to register
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This class will be hosted by Annie Tucker, M.A. in Conflict Resolution. Annie Tucker is the Director of the nonprofit Mediation Services of Eastern Iowa and the court-appointed administrator of the Sixth Judicial Family Mediation Program. She has been mediating for over 20 years in divorce and custody, small claims, civil rights, and victim-offender cases and in other areas.She enjoys presenting on dealing with conflict, cultural competency and other topics, and regularly provides professional continuing education courses.